Very disappointing experience. I ordered a tablet from the Matrix Warehouse website when it was displayed at R10, completed the purchase and paid R190 for delivery. Matrix later claimed it was a pricing error and refused to fulfil the order, offering that I either pay R1900+ for it or they'll refund it. I also found the R10 listing through a Google sponsored result, despite initially being told no advertisement existed for the product. They paid money to run an ad on a product with a misleading price. This leads me to believe they are false advertising to draw traffic to their website. Matrix has since said t…
Matrix Warehouse Durban
47 Intersite Ave, Umgeni Business Park, Durban, 4001
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Extremely disappointing experience. The manager was rude, unprofessional, and displayed a very poor attitude. Walking around the shop with no shoes and refused to speak with me. I purchased cables on three separate occasions, none of which worked, and he refused to process a return. I would highly recommend CRM Technologies and Mytabyte, both located on the same road. They offer excellent service and a wide range of technology at more affordable prices.
Great place very helpful staff my issue was quickly sorted very happy with the product aswell.