We have been with Blue Security for a while now, the only reason being the contract that binds us to pay them for 2 years. But we have had NOTHING but trouble with them right from day 1. Our alarm's battery has never charged. It is either not connected properly or a dud. They want US to buy a new one. Why? They never gave us a working one?? This morning, at 01h40, yes, 20 to 2 in the morning!!! their control room phones me to tell me my battery has not charged. When I asked why at this hour, the lady said that they HAVE to tell me. Huh?? It has NEVER worked, why the need to phone me now? So, here I am, it is 2 o'…
Blue Security
168 Umbilo Rd, Umbilo, Durban, 4057
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Wow Amazing Assistance from Naveshan and his team at Blue Security for helping with unruly behavior at our business premises. The team at Blue Security went beyond what was required to ensure the situation was dealt with in a professional manner. Thank you once again.
I work at Childline SA, and I received great assistance from Mr Eugene Dawson. Well, he technically turned me to a technician, which saved time and was cost effective too. We had logged in a fault on Wednesday and we were informed that someone will come by Thursday. No one came and I called to check and I was put through to Mr Eugene, during our call he checked our signal history on the account and noticed that there was an AC loss signal that was received on the 06/03/2026 and a low battery signal on the 07/03/2026, no restoral. He then asked me to check the alarm keypad to see if there were any lights on and I…