1 / 5
The staff demonstrated a lack of willingness to provide adequate assistance to a loyal customer. Despite confirmation from the call center that funds were reflected and I could proceed to the Durban branch, and possessing proof of this communication, I was informed upon arrival that no funds were available for release. This occurred despite my immediate payment and confirmation with a Go Bid agent, along with presenting proof of payment. Upon playing a voice note for the administrator/dispatcher, they acknowledged instructing me to go to the Durban branch. However, they subsequently became unavailable, offering…
