I would like to compliment Duma, the manageress at the Chatsworth branch, for her outstanding customer service. On 1 June 2026, I placed a telephone order for a takeaway through the contact centre. Unfortunately, my order was not transferred to the Chatsworth branch. When I arrived at the store to pay, I was informed that no telephone order had been received. As a result, I had to join the queue behind other customers waiting to place their orders. I spoke to Duma, who immediately assisted me. She took my order personally and explained that I would need to follow the queue while she arranged for my order to be pr…
Fishaways Chatsworth Centre
Chatsworth Centre, 17 Joyhurst St, Westcliff, Chatsworth, 4092
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What customers say
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Went into the branch to order. 2 days ago. Very polite and friending staff. Took their time in putting together the meal. Today I decided to order ahead. Got there and the food was not ready. Hostess slapped it together and put it in the bag. I asked for more tartar sauce was told we don't give you have to buy. And when I got home the food was terrible. Not in a box. Wrapped. Soggy. Wet. And not tasty at all. Haven't been to the store in a long time as I haven't been to the Bluff. And this store which I didn't know we had in Chatsworth, was NY first visit 2 days ago. Needless to say, the last one as well.
Absolutely amazing service at Fishaways last week! Dumah was so warm, welcoming, and genuinely kind. She went out of her way to assist my mum and I, making the whole experience so pleasant. This is what true customer service looks like ,she definitely deserves a promotion! We need more people like you. Your kindness and dedication are what make food businesses like this truly thrive. God bless your future. 1000 starts for you ❤️❤️❤️