Terrible customer service!!! I won’t be using them again. ***response3*** I see your response has also been edited multiple times, so perhaps we are in the same boat. Calling a customer insane and insinuating they have too much time on their hands is extraordinary behaviour from a business owner. The only person bringing your business into disrepute here is you. I have taken the time to read through your other negative reviews on Google and Hellopeter, and the pattern is very clear. Any time a customer leaves a negative review, your only recourse is to attack them personally. That speaks volumes, and I am sur…
Smart Appliance Centre CC
14 blackburn road, parkhill Durban North, durban, 4051
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Selected excerpts from the imported Google Maps review data. Reviews are a snapshot, not a live feed; opinions belong to their authors.
NEVER USE THESE PEOPLE. If I could give 0 stars I would. They have had my TV for 6 months. It keeps turning off when I switch it on and I have moved houses, changed power cable and everything. They say there is nothing wrong with it. They don’t answer my calls, don’t reply to messages, don’t reply to emails. LIE about phoning me when I go in person. But don’t worry they still charged me a service fee (in cash only). Oh also still don’t have my tv ! First collection was December 2025 it’s now June 2026
What shocking service. Called them out to look at my oven as it was tripping the lights. According to them, problem solved. 2 days later, same issue. Called back and they confirmed technicians would come out on an agreed date but none arrived. Called back next morning. Confirmed technicians would come that day. Alas not. Next day, technicians will be there just after 12. Called again. Suddenly parts need to be replaced (without them coming to see it again) at a cost of what I almost what I bought the oven for.